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EMERGENCY
BROADBAND
BENEFIT

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Helping households connect during the Pandemic

Eligible households may apply for the . The Emergency Broadband Benefit is a temporary Federal Communications Commission (FCC) program to help families and households struggling to afford broadband internet service during the COVID-19 pandemic.

The Emergency Broadband Benefit provides:

  • Up to $50/month discount for broadband service;
  • Up to $75/month discount for households on qualifying Tribal lands.

ϲ households with students receiving benefits are eligible for the Emergency Broadband Benefit program. When , student eligibility will be verified using the database with parent/guardian and student(s) social security numbers.

Households can be eligible if a member of the household meets one of the criteria below:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or ;
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, or did so in the 2019-2020 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020; or
  • Meets the eligibility criteria for a participating broadband providers existing low-income or COVID-19 program.
  • .

Starting May 12, 2021 eligible households can sign up online, or with a mail-in application.

  1. that can reduce the cost of phone or internet service through the EBB program.
  2. and .
    The Emergency Broadband Benefit is limited to one monthly service discount per household. , like pay stubs or a tax return, when you apply for the EBB Program. .
  3. Then, (available in English and Spanish) or print and complete an application in or () or call 1-833-511-0311 between 9 a.m. and 9 p.m. any day of the week for a mail-in application, and return it along with proof of eligibility to:
    Emergency Broadband Support Center
    P.O. Box 7081, London, KY. 40742
  4. After applying either online or by mail through the EBB program portal, contact your preferred participating broadband provider directly to complete their application process.
  5. After the provider and EBB program applications are certified, eligible and approved households will receive the EBB program credit within two billing cycles.

Before you apply

Before you apply, it is important to understand that the Emergency Broadband Benefit Program will end when the fund runs out of money or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner. Participating households will need to opt-in to continue receiving broadband services from their provider after the program ends. If a household chooses to continue receiving service after the end of the Emergency Broadband Benefit Program, they will be billed the broadband providers general monthly rate.

Important links to learn more, and apply

  • – Questions and answers on eligibility, how to apply, participating service providers, connected device benefits, Tribal benefits, and program length.
  • – Find broadband service providers offering the Emergency Broadband Benefit in your state or territory.
  • – The website where consumers will be able to apply for the benefit.