Shelly Hsu is the University Registrar at California State University, Fullerton (CSUF), where she directs all facets of academic records, registration, transfer credit evaluation, degree audit, and enrollment reporting for more than 40,000 students. With 17 years of progressive leadership in public research and comprehensive universities, she excels at streamlining policy, technology, and service to advance student success. Hsu’s tenure at CSUF is defined by innovation and measurable results. She led the first CSU‑system launch of the uAchieve Planner, giving undergraduates term‑by‑term roadmaps that integrate seamlessly with PeopleSoft registration.
Her team’s automation of transfer‑credit workflows, cutting evaluation turnaround time, partnered with IT to batch undergraduate degree conferral, which awarded 9,000 degrees in a single night with zero manual touchpoints annually. Shelly is an active member of ̽»¨Â¥, PACRAO (where she currently serves as Vice President for Membership), and EDUCAUSE. Shelly earned her Ed.D. from California State University Fullerton, M.Ed. from Ohio University, and a B.A. from National Taipei University. Outside the office, she mentors emerging higher‑ed leaders, and enjoys exploring Southern California with her husband and daughter.
Submit your profile update to communications@aacrao.org.