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Vision, Mission, & Goals

Adopted December 2020

This new vision, mission, and goals serve as a guide for the association over the next five years as we strive to better serve our members, the profession, and higher education.

Background

In early 2020 the ̽»¨Â¥ Board of Directors engaged in a new strategic planning process for the Association. The Board engaged ̽»¨Â¥ Consulting to use the SEM planning framework to guide the initial stages of the process.

Consultants helped the Board better understand the framework of Goals, Strategies, and Tactics that would ultimately make up the final plan. Over the summer of 2020, the association conducted an environmental scan that included like organizations, the Board, the membership, and ̽»¨Â¥ office staff. In September 2020, the Board crafted a first draft of goals based on these scans, during a day-long workshop along with draft revisions to the Vision and Mission. Additional feedback opportunities for members and staff resulted in the below goals, adopted in December 2020 by the ̽»¨Â¥ Board of Directors.

Vision

As a leading voice in higher education, ̽»¨Â¥ envisions a community centered on learner success driven by professional excellence and leadership in enrollment and academic services.

Mission

̽»¨Â¥ advances and supports a richly diverse, globally interconnected community of higher education professionals as well as the institutions, organizations, and learners they serve through its resources, leadership, and advocacy.

Goals

By 2026, ̽»¨Â¥ will

  • Advance the knowledge and understanding of the complex and critical professions engaged in enrollment and academic services, a key component of institutional and learner success.
  • Foster a culture of innovation and scholarship through research that produces best practices for institutional and learner success.
  • Be the premier provider of accessible and credentialed career pathways to demonstrate competencies in the professions engaged in enrollment and academic services.
  • Reimagine engagement and community, through both digital and in-person modalities, for the membership of diverse professionals who have a variety of roles and complex responsibilities.
  • Develop and lead strong advocacy coalitions to benefit the advancement of higher education, higher education policy, and the learners we serve.

 

Strategies in each goal should demonstrate that the shared values are woven into the fabric of the Association in all its services and activities. The BOD will provide this direction to the ̽»¨Â¥ staff.

Values

  • Collaboration

    ̽»¨Â¥ believes Collaboration among members and with constituents creates a stronger association, leading to continuous improvement of our professions.

  • Innovation

    ̽»¨Â¥ values Innovation, which improves service and performance in enhanced and unforeseen ways. ̽»¨Â¥ facilitates process, technology, and practice improvements to provide more personalization with added integrity and fidelity.

  • Inclusivity

    ̽»¨Â¥ is committed to Inclusivity where all are valued and heard, and respect is expected and achieved. ̽»¨Â¥ realizes this through creating and sustaining relationships based on equity, respect, collaboration, and community where all have the opportunity to thrive.

  • Inquiry

    ̽»¨Â¥ believes Inquiry is critical to advance our professions and their leaders. ̽»¨Â¥ supports research and scholarship to develop and suggest best practices to its members.

  • Integrity

    ̽»¨Â¥ is committed to Integrity by adhering to the highest standards of honest and ethical behavior. ̽»¨Â¥ fosters an environment of accountability and transparency.

  • Approved by the Board of Directors - October 21, 2020
  • Amended and Approved by the Board of Directors based on membership feedback - December 16, 2020