Dear FERPA Professor:
I hope this email finds you well. My FERPA question of the hour is this: a former student has filed a complaint against us with our regional accreditor. My supervisor does not think we should put the complaint in the student’s education
record. I disagree and contend that the record is the most logical place for it. What do you say?
Thank you in advance for your help,
Jack Pott
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Dear Jack:
If your institution maintains the student complaint, it is, by definition, an education record. See 99.3 "Education Records" on page 154 of the .
The decision on where to house the record is up to the institution, but is not relevant as far as its status as an education record is concerned.